Updated notification as at 2 January 2019

Mt Agung volcano is continuing to erupt resulting in the presence of ash cloud activity. There may be some impact on flights. Please check with your airline so see if you are affected.

The below policy restrictions are still in force.

Updated notification as at 29 June 2018

There was an eruption overnight of the Mt Agung volcano resulting in an ash cloud. Some flights are cancelled or delayed. Please check with your airline if you are affected.

The below policy restrictions are still in force.

Updated notification as at 7 December 2017

Ash emissions from the volcano have dissipated with all airlines now resuming normal operations. The alert level of the National Disaster Management Authority for Indonesia is closely monitored and can change level with little warning. Monitor local media reports, follow the instructions of local authorities, and stay outside the exclusion zone around the crater.

The below policy purchase restrictions are still in force due to the volcano remaining at the highest alert level.

Updated notification as at 25 November

Ash emissions from 25 November onwards have caused disruptions to flights with Denpasar airport closed. Contact your airline for up-to-date information. The alert level of the National Disaster Management Authority for Indonesia is closely monitored and can change level with little warning. Monitor local media reports, follow the instructions of local authorities, and stay outside the exclusion zone around the crater.

The below policy purchase restrictions are still in force with this known event.